典型文献
Is Being Funny a Useful Policy?How Local Governments'Humorous Crisis Response Strategies and Crisis Responsibilities Influence Trust,Emotions,and Behavioral Intentions
文献摘要：
This study is the first to investigate how a local government's humorously framed response strategy on social media to a low-severity crisis influences people's trust in the local government and their crisis-related behavioral intentions,specifically when considering the government's responsibility for the crisis.Based on the situational crisis communication theory,we examined the mediating role of experienced positive or negative affect on people's responses to a local government's crisis communication strategy.Fur-ther,we exploratorily examined the predictive power and moderating role of demographics,sense of humor,disposi-tion to trust,and the respective crisis scenarios.A total of 517 people participated in an online experiment in which they were confronted with three randomly presented fic-tive crisis scenarios where the local government's crisis responsibility(high versus low)and the framing of their crisis response strategy(in form of humorous versus rational Twitter posts)were systematically varied between subjects.First,the results mostly corroborate earlier findings about the degree of crisis responsibility(that is,when a govern-ment's crisis responsibility is high,people have less trust and behavioral intentions)and about the mediating role of expe-rienced affect.Second,we found that humorously framed strategies negatively influence trust and positive affect(but not behavioral intentions).In contrast to earlier findings,the crisis responsibility×framing interaction was not sig-nificant.Altogether,the results advise against using humor in crisis communications on social media,even in low-severity crisis.Exploratory analyses indicate that further investigations should focus on specific crisis characteristics and potential moderators.
文献关键词：
中图分类号：
作者姓名：
Janna H?mpke;Stefan R?seler;Meinald T.Thielsch
作者机构：
Department of Psychology,University of Münster,48149 Münster,Germany
文献出处：
引用格式：
[1]Janna H?mpke;Stefan R?seler;Meinald T.Thielsch-.Is Being Funny a Useful Policy?How Local Governments'Humorous Crisis Response Strategies and Crisis Responsibilities Influence Trust,Emotions,and Behavioral Intentions)[J].国际灾害风险科学学报（英文版）,2022(05):676-690
A类：
Funny,Humorous,Intentions,humorously,exploratorily,disposi,humorous,moderators
B类：
Is,Being,Useful,Policy,How,Local,Governments,Crisis,Response,Strategies,Responsibilities,Influence,Trust,Emotions,Behavioral,This,study,first,investigate,how,local,government,framed,strategy,social,low,severity,crisis,influences,people,trust,their,related,behavioral,intentions,specifically,when,considering,responsibility,Based,situational,theory,examined,mediating,role,experienced,positive,affect,responses,Fur,predictive,power,moderating,demographics,sense,respective,scenarios,total,participated,online,experiment,which,they,were,confronted,three,randomly,presented,where,high,versus,framing,form,rational,Twitter,posts,systematically,varied,between,subjects,First,results,mostly,corroborate,earlier,findings,about,degree,that,have,less,Second,found,strategies,negatively,but,not,contrast,interaction,was,sig,nificant,Altogether,advise,against,using,communications,even,Exploratory,analyses,indicate,further,investigations,should,focus,characteristics,potential
AB值：
0.472333
相似文献
机标中图分类号，由域田数据科技根据网络公开资料自动分析生成，仅供学习研究参考。
