典型文献
Impact of Crisis Communication Strategies on People's Attitudes toward Behavioral Guidelines Regarding COVID-19 and on Their Trust in Local Officials
文献摘要：
Situational Crisis Communication Theory(SCCT)guides responses of corporations in crises.We tested how COVID-19 related crisis communication strate-gies affect trust in mayors and the acceptance of behavioral measures.A total of 561 participants(53％female)with a mean age of 50 years took part in an online experiment in which we systematically manipulated the mayor's crisis communication strategy(deny crisis,diminish role in cri-sis,rebuild relationship after taking responsibility,bolster reputation,no response)and pre-crisis reputation(good past crisis management,bad past crisis management).Age,gen-der,and education served as covariates.We also tested the predictive power of personal concern regarding the COVID-19 pandemic,as well as internal and external control con-victions.In our preregistered analysis,we found that crisis communication strategies had no significant effect on par-ticipants'ratings of behavioral measures,but they affected participants'trust in the mayor.The deny crisis strategy resulted in the most unfavorable ratings,while the effects of the other strategies were moderated by the mayor's pre-crisis reputation.Additional exploratory analyses showed that individual concern and trust were important predictors for the acceptance of behavioral measures.Even though we did not find any effects of communication strategies on behavioral measures,our results support SCCT's utility in guiding communication strategy during a pandemic.
文献关键词：
中图分类号：
作者姓名：
Gerrit Hirschfeld;Meinald T.Thielsch
作者机构：
Faculty of Business,CareTech OWL-Center for Health,Welfare and Technology,University of Applied Sciences Bielefeld,33619 Bielefeld,Germany;Department of Psychology,University of Munster,48149 Munster,Germany
文献出处：
引用格式：
[1]Gerrit Hirschfeld;Meinald T.Thielsch-.Impact of Crisis Communication Strategies on People's Attitudes toward Behavioral Guidelines Regarding COVID-19 and on Their Trust in Local Officials)[J].国际灾害风险科学学报（英文版）,2022(04):495-506
A类：
mayors,mayor,deny,victions,preregistered
B类：
Impact,Crisis,Communication,Strategies,People,Attitudes,toward,Behavioral,Guidelines,Regarding,Their,Trust,Local,Officials,Situational,Theory,SCCT,guides,responses,corporations,crises,We,tested,related,crisis,communication,trust,acceptance,behavioral,measures,total,participants,female,mean,years,took,online,experiment,which,systematically,manipulated,strategy,diminish,role,rebuild,relationship,after,taking,responsibility,bolster,reputation,good,past,management,bad,Age,gen,education,served,covariates,also,predictive,power,personal,concern,regarding,pandemic,well,internal,external,control,In,our,analysis,found,that,strategies,had,significant,ratings,but,they,affected,resulted,most,unfavorable,while,effects,other,were,moderated,by,Additional,exploratory,analyses,showed,individual,important,predictors,Even,though,did,not,find,any,results,support,utility,guiding,during
AB值：
0.524176
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机标中图分类号，由域田数据科技根据网络公开资料自动分析生成，仅供学习研究参考。
